Sterling Asset Partners: Transforming Access Management & Customer Care
Leading innovation in enterprise access solutions and global customer engagement through cutting-edge technology and exceptional service delivery.
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About Sterling
Enterprise Excellence Across Two Powerful Divisions
ScanPass Technologies
Our flagship technology division revolutionizes how properties, workplaces, hotels, and residential communities manage access and security. Through innovative products spanning parking management, resident services, hospitality solutions, workplace security, and home automation, ScanPass Technologies delivers seamless, touchless experiences that enhance security while improving operational efficiency.
With dedicated platforms for end-users and administrators alike, we serve property managers, facility directors, hotel operators, club administrators, and homeowners with enterprise-grade solutions that scale to any environment.
Go-Sterling Contact Centers
Our customer care division operates state-of-the-art contact centers strategically located in the United States and South Africa, providing businesses with exceptional offshore and domestic customer support solutions. Go-Sterling combines advanced technology infrastructure with highly trained multilingual teams to deliver superior customer experiences across multiple channels.
From technical support to sales enablement and customer retention, our contact centers help brands build lasting relationships with their customers while optimizing operational costs and maintaining the highest service quality standards.
Visitor Mini™: The Foundation of Modern Access Control
Visitor Mini™ is the unified, hardware-free platform powering all Sterling access control solutions. This advanced system leverages cutting-edge technology, including a QR code approach, to provide secure, seamless, and scalable access management across diverse environments, ensuring optimal security and operational efficiency for our clients without the need for expensive equipment or installation.
  • Hardware-free access control - no expensive equipment or installation required
  • QR code-based entry system for seamless, contactless access
  • Uses geo-location technology for proximity-based verification
  • Biometric authentication for enhanced security
  • Secure WebRTC for real-time communication
  • Powers ParkWise, Club Connect, Secure Guard, and Aura
  • Scalable architecture that works across parking, residential, hospitality, and workplace environments
Parking Solutions
ParkWise: The Future of Touchless Parking
Touchless Entry & Exit
Eliminate tickets, cards, and physical touchpoints with automated license plate recognition technology that provides seamless access while enhancing security protocols.
Mobile Integration
Drivers access garages through intuitive mobile applications, receiving real-time notifications, digital receipts, and the ability to manage multiple vehicles effortlessly.
Flexible Payment Options
Support for multiple payment methods including mobile payments, credit cards, and subscription models ensures convenience for all user types and preferences.
ParkWise transforms traditional parking management into a streamlined, modern experience. Our solution reduces operational overhead, minimizes equipment maintenance, and provides comprehensive analytics that help facility managers optimize space utilization and revenue generation. Whether managing a single parking structure or a portfolio of facilities, ParkWise scales to meet your needs.
Comprehensive Garage Management Platform
Real-Time Analytics
Monitor occupancy rates, traffic patterns, and revenue streams through intuitive dashboards that provide actionable insights for operational optimization.
Access Control
Configure user permissions, manage access privileges, and maintain comprehensive audit trails for enhanced security and compliance requirements.
Maintenance Tracking
Schedule preventive maintenance, track equipment status, and manage service requests efficiently to minimize downtime and extend asset lifecycles.
Revenue Management
Implement dynamic pricing strategies, manage validation programs, and generate detailed financial reports to maximize parking revenue potential.
The ScanPass Garage Manager platform empowers administrators with complete control over parking operations. From small facilities to large-scale parking networks, our centralized management system provides the tools needed to improve efficiency, reduce costs, and deliver superior customer experiences. Integration capabilities with existing property management systems ensure seamless data flow and unified operations across your enterprise.
Residential Solutions
Keystone & ResiCommand: Revolutionizing Residential Access
Keystone for Residents
Keystone delivers a seamless residential experience where residents manage guest access, receive delivery notifications, and control amenity reservations from a single intuitive mobile application. The platform eliminates traditional key cards and fobs, replacing them with secure digital credentials that can be shared with guests, service providers, and family members on a temporary or permanent basis.
With integrated communication features, residents stay connected with property management, submit maintenance requests, access community calendars, and receive important announcements—all within one convenient platform that enhances daily living.
ResiCommand for Property Managers
Property managers gain unprecedented visibility and control through ResiCommand's comprehensive administrative dashboard. Track visitor patterns, manage access permissions across multiple properties, monitor amenity usage, and streamline operations with automated workflows that reduce administrative burden while improving resident satisfaction and security compliance.
Hospitality
Guest Hub & Hospitality Hub: Elevating Hotel Experiences
01
Pre-Arrival Digital Check-In
Guests complete check-in procedures remotely before arrival, selecting rooms, adding services, and receiving digital room keys directly to their mobile devices.
02
Contactless Room Access
Mobile credentials replace traditional key cards, enabling guests to access their rooms, elevators, fitness centers, and other hotel amenities with complete convenience.
03
Personalized Guest Services
Request housekeeping, order room service, book spa appointments, and communicate with hotel staff through an integrated mobile platform that remembers guest preferences.
04
Seamless Check-Out
Express check-out procedures allow guests to review charges and complete their stay without visiting the front desk, ensuring a frictionless departure experience.
Hospitality Hub provides hotel administrators with powerful tools to manage operations across single properties or entire hotel chains. Monitor occupancy in real-time, analyze guest behavior patterns, manage housekeeping workflows, coordinate maintenance schedules, and generate comprehensive reports that drive operational excellence. Integration with major property management systems ensures data consistency while our analytics engine helps identify opportunities for revenue optimization and service improvement.
Club Connect & Club Control: Exclusive Social Club Management
Club Connect for Members
Social club members enjoy privileged access to facilities, amenities, and events through an elegant mobile experience designed for exclusivity and convenience. Members can register guests for club visits, reserve tennis courts or dining rooms, RSVP to special events, and access member directories—all while maintaining the prestigious atmosphere that defines their club community.
The platform supports reciprocal club access programs, enabling members to visit partner clubs seamlessly with pre-verified credentials and automated check-in procedures that maintain security standards.
Club Control for Administrators
Club administrators maintain the highest standards of member service while ensuring security and operational efficiency. Club Control provides comprehensive member management tools including membership tier administration, guest policy enforcement, event management, facility reservation systems, and detailed usage analytics.
Automated compliance reporting ensures clubs meet regulatory requirements while maintaining member privacy. Integration with billing systems streamlines invoicing for services, events, and member dues.
Workplace Solutions
Workplace Connect: Intelligent Visitor Management
Pre-Registration
Employees register visitors in advance with automated notifications, background checks, and customized access parameters based on visit purpose and security requirements.
Self-Service Kiosks
Visitors check themselves in using touchless kiosks or mobile apps, receiving digital badges and wayfinding assistance to their destination within the facility.
Security Integration
Real-time monitoring of all visitor activity with automated alerts for unauthorized access attempts, ensuring comprehensive security across all entry points.
Workplace Connect transforms visitor management from a manual, time-consuming process into an automated system that enhances security while improving the visitor experience. The platform maintains comprehensive audit trails for compliance purposes, supports contractor and vendor management, and integrates with existing access control systems to provide unified security operations. Detailed analytics help workplace managers understand traffic patterns, optimize reception staffing, and identify opportunities to improve operational efficiency.
Secure Guard: Enterprise Workplace Security Command Center
Unified Monitoring Dashboard
Security personnel access a centralized command center displaying real-time activity across all building entry points, visitor locations, access events, and security alerts.
  • Multi-location facility oversight
  • Live video feed integration
  • Automated threat detection
  • Incident response coordination
Access Control Management
Configure and enforce granular access policies based on employee roles, time schedules, clearance levels, and dynamic security requirements.
  • Role-based permissions
  • Temporary access grants
  • Emergency lockdown capabilities
  • Visitor escort requirements
Compliance & Reporting
Generate comprehensive security reports, maintain audit trails for regulatory compliance, and document all security incidents with detailed forensic data.
  • Automated compliance reports
  • Incident documentation
  • Badge activity logs
  • Security metrics analysis
Residential
Aura: Smart Home Access Management
Complete Home Access Control
Aura brings enterprise-grade access management to residential homes, enabling homeowners to control entry to their property with unprecedented convenience and security. Manage digital keys for family members, grant temporary access to service providers, monitor entry activity, and receive instant notifications whenever someone accesses your home.
The platform integrates seamlessly with popular smart home ecosystems, allowing homeowners to create automated routines that adjust lighting, climate control, and security systems based on access events. Whether you're managing a single-family home or multiple vacation properties, Aura provides the security and convenience modern homeowners demand.
Smart Features for Modern Living
  • Temporary access codes for guests and service providers
  • Delivery authorization with time-limited access
  • Activity logs showing all entry and exit events
  • Integration with home security systems and cameras
  • Remote access management from anywhere in the world
Customer Care
Go-Sterling Contact Centers: Global Customer Care Excellence
United States Operations
Our domestic contact centers provide premium customer care services for brands requiring native English speakers with deep cultural understanding of the North American market. Teams deliver technical support, sales assistance, customer retention programs, and omnichannel support across voice, email, chat, and social media platforms.
South Africa Operations
Our offshore facilities in South Africa combine cost-efficiency with exceptional service quality, staffed by highly educated, multilingual professionals who deliver neutral accent English support. This strategic location provides timezone advantages for serving both North American and European markets effectively.
Scalable Workforce Solutions
Flex capacity up or down based on seasonal demands, product launches, or business growth with dedicated teams that ramp quickly while maintaining quality standards.
Comprehensive Training Programs
Rigorous onboarding and continuous development ensure agents master your brand voice, products, and service protocols to deliver consistent customer experiences.
Advanced Analytics & Reporting
Real-time dashboards and detailed performance metrics provide visibility into customer satisfaction, agent productivity, and operational efficiency across all channels.
Security & Compliance
Industry-leading data security protocols, PCI compliance, and adherence to international privacy regulations protect your customers and your brand reputation.
Partner with Sterling Asset Partners
15+
Years of Innovation
Delivering cutting-edge access management and customer care solutions
500K+
Daily Transactions
Processing secure access events across our technology platforms
2
Global Contact Centers
Strategic locations serving customers across multiple continents
99.9%
Platform Uptime
Enterprise-grade reliability for mission-critical operations
Sterling Asset Partners combines technological innovation with operational excellence to deliver solutions that transform how organizations manage access, security, and customer relationships. Our comprehensive portfolio serves diverse industries including real estate, hospitality, workplace management, and social clubs, while our contact center division provides scalable customer care solutions for brands worldwide.
Whether you're seeking to modernize access management across your property portfolio, enhance hotel guest experiences, implement workplace security protocols, or establish cost-effective customer support operations, Sterling Asset Partners brings the expertise, technology, and global infrastructure to help you succeed. Our commitment to innovation, security, and exceptional service makes us the ideal partner for organizations that demand excellence.
Our Products & Services
Visitor Mini™ (Access Control Platform)
Park Sterling (Parking Management)
Club Connect & Club Control (Social Club Management)
Secure Guard (Workplace Security)
Go-Sterling Contact Centers (Customer Care)
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Contact Information
Address: 1150 S Olive St, Los Angeles, California, 90015
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